Q. What is CEA doing regarding late payments or other CEA policy issues during the COVID-19 pandemic?
A. CEA policy billing, payments, changes and renewals are not handled by CEA. The servicing of your policy—including any accommodations due to the COVID pandemic—is handled by the
residential property insurance company that issued your CEA policy. You will need to contact that insurance company for details on how they are managing grace periods, late payments, or other policy issues that may arise related to COVID-19.
Read the California Insurance Commissioner's latest bulletin on grace periods, and contact your insurance company directly for more information.