The CEA is committed to ensuring that every CEA claim is handled in a prompt, fair, and consistent manner. This page is dedicated to providing information for individuals who handle CEA claims.
Resources for Claim Representatives
California Earthquake Authority Claims Manual
Claim Representatives Online Training Courses(Note: The training links below take you to a log-in page on a non-CEA Web site.)
History of the CEA and Your Important Role
(12 slides - 8 minutes)
Homeowners Coverage - CEA 2003 Policy
Select this link to take a coverage course on the CEA homeowner earthquake policy. There is a 20 question test at the end of the course, and you can earn two CE credits towards a California adjuster license (public or independent) by scoring 70% or better on the test. Individuals who do not need CE credits may still take the course. (60 slides, 50 minutes.)
How to Calculate CEA Policy Deductibles
(40 slides - 24 minutes)
