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Frequently Asked Questions

Participating Insurance Companies

CEA earthquake insurance policies are sold only through CEA participating insurance companies.  You can buy CEA coverage only through the insurance company that provides your residential property insurance and only if that company is a CEA participating insurance company.  Participating insurance companies process all CEA policy applications, policy renewals, invoices, and payments and handle all CEA claims.
Do you need to mail a CEA policy application or CEA premium payment?

CEA participating insurance companies process all CEA policy applications and CEA premium payments.  Please contact your participating insurance company, listed below, to confirm the proper mailing address.
To establish a new CEA policy, to make changes to an existing CEA policy, to ask questions about your CEA coverage, or to request a copy of your CEA policy, please contact your insurance agent or participating insurance company.  To obtain CEA coverage, you must first have a companion residential insurance policy written through a CEA participating insurance company.

Participating Insurance Company For service on your CEA earthquake insurance To report your CEA claim*
ACA Insurance (AAA) (800) 207-3618
www.aaa.com/insurance 		(800) 922-8228
Allied Insurance
a Nationwide company		 (877) 382-9159
www.alliedinsurance.com		 (877) 382-9168
Allstate Insurance
Company
(800) 255-7828
www.allstate.com 
or your local agent
 (800) 386-6126
Armed Forces
Insurance Exchange		 (800) 255-6792
www.afi.org		 (800) 255-0187
Automobile Club
of Southern California (AAA)		 (800) 924-6141
www.aaa-calif.com		 (800) 672-5246
California FAIR Plan (800) 339-4099
www.cfpnet.com		 (800) 339-4099
AAA Northern California, Nevada and Utah Insurance Exchange (Formerly CSAA) (800) 922-8228
www.aaa.com/insurance		 (800) 922-8228
Commerce West (877) 382-9160 
www.mapfreinsurance.com 
FAX # (508) 683-1870 		(866) 496-1783
Encompass (800) 262-9262
www.encompassinsurance.com 
or your local agent		 (800) 588-7400
Farmers Insurance Group (888) 327-6377
www.farmers.com		 (800) 435-7764
Foremost (877) 309-8394
www.foremost.com		 (800) 527-3907
Golden Eagle
(619) 744-2954
www.goldeneagle-ins.com
(800) 238-3085
Homesite (866) 888-4508
www.homesite.com		 (800) 466-3748
Liberty Mutual Insurance (888) 398-8924
www.libertymutual.com		 (800) 225-2467 or
((800) 2CLAIMS)
MAPFRE (800) 244-1545
www.mapfreinsurance.com		 (866) 351-2548
Mercury (877) 559-9033
www.mercuryinsurance.com		 (888) 313-6372
Nationwide Insurance (877) 382-9159
www.nationwide.com		 (877) 382-9168
Safeco (800) 332-3226
www.safeco.com		 (800) 332-3226
State Farm Insurance (661) 663-5120
www.statefarm.com 
or your local agent		 (800) 732-5246
USAA (800) 531-8722
www.usaa.com
Fax # (800) 531-8877 		(800) 531-8722
 
For the fastest claims service, we strongly encourage CEA policyholders to contact their agent or insurance company to report a new claim. If you cannot report your claim to your agent or insurance company, you can report your claim directly to the CEA at (888) 423-2322.