Agent-Training Frequently Asked Questions
How long does it take for my CE credits to post?
On average it takes 2-3 weeks for the California Department of Insurance (CDI) to post your continuing education (CE) credits, but it can take up to 6 weeks.
How many CE credits do I need to renew my license?
The CDI determines how many CE credits an agent needs to renew their license. Click here to view the CDI Web site.
How many times can I take the course?
You can take the in-person agent-training seminar or the online agent-training course as many times as you like; however, you only can receive the CE credits once every two years.
Do I have to be a licensed agent to take the agent-training seminar?
You do not have to be a licensed agent to attend the agent training seminar, but we can only offer CE credits to agents with a valid Property and Casualty license. We encourage all office staff to attend.
What does the course entail?
During the first part of the seminar you will learn about the history of earthquake insurance and the CEA. The majority of the seminar, however, focuses on the CEA homeowners contract (BEQ-3) coverages and exclusions.
What happens if I arrive late?
If you arrive after the start of class you are welcome to stay for the remainder of the class, but CE credits will not be provided if you arrive more than 15 minutes late. Please discuss this with your instructor after the class has concluded.
Agents attending an in-person training should arrive about 15 minutes before the start of the training to complete any registration paperwork required by the CDI. Webinar attendees should allow sufficient time prior to the start of the training to make sure their systems are compatible with the webinar program.